Type the email, phone number, or Skype sign-in that you use for other services (Outlook, Excel, etc.), then select. ![]() This is how the registry key will appear in Registry Editor after you set it. Go to Microsoft account and select Sign in. "DisableSupportDiagnostics"=dword:00000001 To turn off Contact Support set the policy in this article and below, Disable support diagnostics in Outlook. To work around the issue, you can turn off Support Diagnostics, which turns off the option to submit an In App ticket using Help and then selecting Contact Support. The bug is related to how Outlook is authenticating for the diagnostics in some situations. Until the fix is available in your Office channel use the workaround below. To check what channels the fix is available in, please see the Update history for Microsoft 365 Apps (listed by date) page. This issue is fixed in Version 2303 Build 16227.20202 and higher. Use your work or school account instead." "You can't sign in here with a personal account. Or, you already have your account added in the Outlook Profile, but "Need Password" is displayed on the Status Bar. When you attempt to sign in with your account you receive the error dialog below. You are prompted to sign into Outlook for your account and receive the error dialog below.
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